Answering Your Top Questions About the Audien ION Pro
October 28, 2024

Imagine hearing aids that do more than amplify sound—they streamline calls, adapt to your surroundings, and provide exceptional comfort. 

The Audien ION Pro delivers just that, with premium tech designed to make clear, connected hearing an effortless part of your life. While most hearing aid users expect to have to fork out thousands just to hear again, the ION combines affordability and technology like never before. 

Below, we’ve answered the top questions about the ION Pro, so you can get the most out of your device from day one.

Woman with glasses in blue shirt putting on her Audien ION Pro

1. How Does the ION Pro Compare to Other Audien Hearing Aids?

The ION Pro offers a premium experience with Bluetooth streaming for phone calls and music, app controls, and five personalized sound profiles. With these features, you’ll get the essentials of the ION model plus enhanced connectivity and hearing modes that let you tailor your listening experience.

With the ION Pro, you’re always in control.

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2. Is a Hearing Test Required for ION Pro?

Nope! The ION Pro is designed to be plug-and-play. Simply unpack, charge, and adjust to your comfort level for great sound quality—no doctor visits required.

Start hearing clearly without any extra steps.

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3. Can I Stream Music Directly to My Hearing Aids?

Yes! The Bluetooth functionality in the ION Pro allows direct streaming for phone calls, music, and more. This lets you stay connected and enjoy your favorite audio experiences through your hearing aids, making it easier than ever to integrate into your lifestyle.

Enjoy clear audio, every call and every song.

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4. How Does ION Pro Handle Background Noise?

The ION Pro features directional sound technology to reduce background noise, focusing on the sounds you want to hear. In places like cafés and restaurants, it sharpens conversation while minimizing distractions, making it easier to stay connected in busy environments.

Experience every conversation clearly—even in noisy places.

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5. What Kind of Battery Life Can I Expect?

The ION Pro provides up to 48 hours on a single charge, ensuring it lasts through even the longest days. Plus, it includes a compact charging case for easy recharging wherever you go. A full charge typically takes just 4-6 hours.

Reliable battery life means uninterrupted hearing all day.

Audien ION Pro being connected to an iPhone

6. How Does the ION Pro’s App Work?

The ION Pro app puts you in control with options to adjust settings, switch between hearing modes, and monitor battery life—all from your smartphone. You’ll also find five professionally designed hearing profiles for optimizing sound in any environment.

Adjust your hearing experience right from your phone.

Man with glasses having an Audien ION Pro placed correctly in his ear

7. Will the ION Pro Fit Comfortably with My Glasses?

Yes! With its slim and lightweight design, the ION Pro is compatible with glasses, offering comfortable, secure wear that sits seamlessly behind the ear without any discomfort.

Your hearing aids and glasses, working together effortlessly.

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8. How is Audien Able to Keep the ION Pro So Affordable?

Audien cuts out middlemen like hearing centers and audiologists, passing the savings directly to you. This means you receive a high-quality, feature-rich device for a fraction of the cost of traditional hearing aids.

Enjoy premium hearing without the premium price.

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9. Can I Pay with HSA or FSA Funds?

Yes! Audien accepts HSA and FSA payments for the ION Pro, adding even more flexibility to your investment in better hearing.

Invest in your hearing, your way.

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10. What if the ION Pro Isn’t Quite Right for Me?

We understand how important it is to find the right fit. That’s why Audien offers a 45-day risk-free trial—if the ION Pro doesn’t meet your expectations, return it for a full refund. Plus, with lifetime support, you’ll get the help you need whenever you need it.

Discover clear sound, risk-free.

The Audien ION Pro still in it's box on someones desk

11. How Soon Will My Order Arrive?

Audien ships all orders within 24-48 hours, with most deliveries arriving in just 3-5 business days. Get ready to enjoy your ION Pro with a responsive customer support team standing by.

Experience better hearing faster.

Closeup of the Audien ION Pro

12. Does the ION Pro Come with a Warranty?

Yes, Audien provides lifetime support for the ION Pro. This means assistance whenever you need it, from setup questions to ongoing care, ensuring a reliable experience over the long haul.

Your hearing aid, supported for life.

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Ready to Experience the ION Pro Difference?

With the Audien ION Pro, you’re not just buying a hearing aid—you’re investing in clearer sound, greater comfort, and seamless integration into your daily life. Whether it’s making phone calls, enjoying music, or enhancing conversations, the ION Pro is designed to keep you connected.

Get started with the ION Pro’s 45-day risk-free trial today and hear the difference yourself.

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Drew Sutton M.D.

Drew Sutton, MD is a board-certified otolaryngologist. He has extensive experience and training in sinus and respiratory diseases, ear and skull base surgery, and pulmonary disorders. He has served as a Clinical Instructor at Grady Hospital Emory University for more than 12 years.

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